Refund policy
Return & Refund Policy
We offer a 30-day refund policy under specific conditions outlined below.
Eligibility for Refunds
You may request a refund or replacement within 30 days of receiving your item if:
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The item arrived damaged or defective
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You received the wrong item
To be eligible, you must provide clear photo or video evidence of the issue.
Non-Returnable Situations
We do not accept returns or exchanges for:
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Incorrect size selection
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Change of mind
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Minor variations in color or appearance
Due to the high cost of international shipping, we are unable to process returns or exchanges for these reasons.
Order Cancellations
Orders can only be canceled within 12 hours of purchase. After this, orders are processed and cannot be canceled.
Replacement Solutions
In cases where a return is not applicable, we may offer a discounted replacement as a courtesy.
Refund Processing
If your refund is approved:
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Refunds will be issued to your original payment method
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Processing times may vary depending on your payment provider
Contact
For any issues, please contact our support team with your order number and proof of the issue.