Refund policy

Return & Refund Policy

We offer a 30-day refund policy under specific conditions outlined below.

Eligibility for Refunds

You may request a refund or replacement within 30 days of receiving your item if:

  • The item arrived damaged or defective

  • You received the wrong item

To be eligible, you must provide clear photo or video evidence of the issue.

Non-Returnable Situations

We do not accept returns or exchanges for:

  • Incorrect size selection

  • Change of mind

  • Minor variations in color or appearance

Due to the high cost of international shipping, we are unable to process returns or exchanges for these reasons.

Order Cancellations

Orders can only be canceled within 12 hours of purchase. After this, orders are processed and cannot be canceled.

Replacement Solutions

In cases where a return is not applicable, we may offer a discounted replacement as a courtesy.

Refund Processing

If your refund is approved:

  • Refunds will be issued to your original payment method

  • Processing times may vary depending on your payment provider

Contact

For any issues, please contact our support team with your order number and proof of the issue.